How to Fix Folders and Files Grayed out on Mac 'Why my files grayed out on my Mac? I can’t open the greyed out files and folders. There are certain folders greyed out in Finder'. Generally speaking, all files and folders are displayed in Finder with the normal font and icons. It’s available for users to get access to the files and folders. Oct 02, 2018 When the Outlook Address Book service has already been added and the option to select the Contacts folder as an Outlook Address Book is still disabled and greyed out, it means that the Outlook Address Book service is corrupted. To fix this you’ll have to recreate your Mail Profile. Jun 11, 2015 When I open the attachments to revise the emails before sending, the send button is unavailable as it is greyed out. This is because attachments which are opened directly from within Outlook are opened as Read Only. Drag & drop works best to achieve this easily; select the attachment in the Reading Pane and click and hold the mouse button. I use outlook to access my email and would like outlook to be the default mail application. All the instructions I find online suggest that I should open mail and choose 'Mail - Preferences' to set the default mail app. Unfortunately Preferences is greyed out until an account is added. I don't have another account that I want to add to my mac.
In the previous article we have discussed “How to Resolve Mac Outlook not Downloading Attachments?“. In this article, We will discuss the simple and quick tricks to resolve Outlook 2016 for Mac Attachments greyed Out.
Jun 02, 2020 iPhone app greyed out and can't delete? Sometimes iOS App thumbnails grayed out because something got wrong with your iPhone/iPad, like system damage, corruption. In this case, iPhone System Repair tool Tenorshare ReiBoot, a tool designed for solving all kinds of iOS stuck issues, can be also used to repair the bricked app in iOS 13/12.4. Sep 17, 2009 It will work for a few messages then become greyed out again. When I used the Connection Doctor everything checks out as fine. My SMTP information is correct. As it has always worked in the past, works in Outlook, works in Entourage and cross checks as correct by multiple online sources and the ISP's customer service. I have also repaired.
Outlook 2016 for Mac is the latest version of Outlook for Mac users. With the release of customized Outlook 2011 version for Mac OS, Microsoft has extended their reach to a large section of Mac users. Outlook 2016 included some more useful features and gathered a bigger fanbase. However, the 2016 version of Outlook for Mac is not free of bugs. One of the most common issues faced by Mac Outlook users is attachment greyed out in Outlook for Mac. In this post, we will discuss how to troubleshoot Outlook 2016 for Mac attachments greyed out issue. First, we will learn more about the problem.
What is Outlook 2016 For Mac Attachments Greyed Out Problem
When this problem occurs, users are barred from downloading the received attachments. Though all attachments are visible in the emails, they are greyed out. So, the user becomes unable to click on the attachments in order to download. Waiting for some minutes might help but not in all occasions. If the same emails are accessed from OWA or tablets or smartphones, this issue has not been encountered. It seems that the attachments greyed out is exclusively Outlook 2016 for Mac problem.
Real User Queries to Understand Mac Outlook Attachments Greyed Outlook Problem
Outlook App For Mac
We have taken some user queries from different forums to have a better idea about Mac attachments greyed out in Outlook 2016.
User Query 1: “Hello there. I own an Admin account of office 365 and the issue I will talk about has occurred to one of our employees. The person in question cannot download the attachment he gets with Outlook 2016 emails as they are greyed out. This problem is not present when he tries to download the attachments from OWA or smartphone. It seems that the email attachment greyed out problem only occurs in Outlook 2016 for Mac. Please help us out with an easy solution.”
We can see that how this issue is affecting Outlook for Mac users. That is why, we have decided to enlist some of the solutions to this problem.
Ways to Resolve Outlook for Mac 2016 Attachments are Greyed Out Issue
Users can try these workarounds to get rid of this issue.
- Since this problem does not appear in Outlook Web App, try viewing the attachments through OWA. Users can also download the attachments from smartphones and tablets.
- Forward the emails to yourself but only with the attachments. You can download the attachments from the forwarded emails.
- Users can also try moving emails to another folder and emptying cache. Follow these steps to do that:
- Create a new folder in your Outlook for Mac 2016 and give it a name.
- Now move all the emails with attachment greyed out problem to that folder.
- Right-click on the folder and select Properties option.
- Now, click on Empty Cache.
- If prompted with any warning message, click OK.
Apart from these, users can check the solution from Microsoft. This issue has been a bug of Outlook 2016 for Mac and in March 2018, Microsoft fixed this issue in their latest Outlook Mac version. Click on Help>> Check for Update in Mac Outlook to get the latest update (16.11). Then they have to follow the procedure in AutoUpdate Wizard.
The installation of this update should help you get rid of this problem permanently. If this also does not work and the attachments are still greyed out in your Outlook, click on Get entire message. This should solve your problem.
Final Words
Attachments greyed out is undoubtedly an annoying problem or the Outlook Mac users. To help them with that problem, we described how to troubleshoot Outlook 2016 For Mac attachments greyed out. Users can try the workarounds shared in this post. Otherwise, they can choose the solution provided by Microsoft. Using the methods discussed here, this issue can be solved permanently.
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Generally speaking, all files and folders are displayed in Finder with the normal font and icons. It’s available for users to get access to the files and folders. However, due to some incidents, you may find files grayed out or folders grayed out on Mac. What’s worse, you can’t open them at all., let alone delete them on Mac. Here in the article, we’re going to discuss why are files and folders grayed out on Mac and how to fix the grayed out issues.
Why Files or Folders Grayed out on Mac
The very likely reason for why files and folders grayed out on Mac is the transferring files from one place to another place, moving folders from one place to another place, and the transferring process was interrupted. After that, you can see the files or folders grayed on in Finder. And all these grayed out files or folders are dated as 24 January 1984. What does it mean '24 January 1984'? It’s the date when Macintosh was first introduced. Now, you know the reason for why folders or files greyed out on Mac, you need to be careful while moving files or folders from one place to another place. Let’s get started for how to fix the problem of files or folders grayed out on Mac.
Step 1. Click Launchpad, find the Terminal app there and launch it.
Step 2. Type 'SetFile - d 12/01/2020/Path/to/grayed-out-folder/' and click return.
By doing this, the date for the grayed out Mac folders and files are changed to 12/01/2020. It is the date I put there as an example. You can replace it with any other data as you like. After then, you can see the grayed out folders and files are fixed. You can access the folders and files easily.
Folders/Files Loss after Grayed Out and How to Recover
In the above, I mentioned the most common way to fix grayed out folders and files on Mac. You can try it. If you’re lucky enough you can make it. However, there are other incidents, like hard drive formatting, operation errors, system failures, that cause data stuck in grayed out folders on Mac and the above-mentioned way not work at all. In this case, to avoid data loss, you need to make full use of data recovery software to recover lost files on Mac in grayed out folders or get back grayed out files directly.
iBeesoft Data Recovery for Mac is a great and trustworthy tool you can try to scan your Mac and recover grayed out files and folders. It lets you scan Mac for files you lost or deleted, covering photos, emails, pictures, songs, audio files and more. It supports data recovery from flash drive, hard drive, memory card, digital devices due to deletion, system errors/crash/failure, virus attack and more. Here are the steps for how to recover files and folders on Mac with the Mac data recovery software.
Step 1. Install the Mac data recovery software
First, click the DOWNLOAD button to get the Mac data recovery software installation package. After then, install it on your Mac. Currently, this kind of software only available to download from its official site or MacUpdate. No recovery program is available at App Store since Apple does not allow. Feel free to install it on your Mac.
Step 2. Select file types to recover
Launch the Mac data recovery software. From the start-up window, please select the file types you want to recover on your Mac due to grayed out. By default, all supported files are selected. To shorten the scanning process, my suggestion is only to select the file types you need. Click 'Start' to confirm your selection.
Step 3.Select hard drive to scan
Next, you can see all the hard drives are listed. Please select the one from where you want to recover deleted folders and files on Mac. The files or folders are still in the former place before they’re overwritten permanently by new data. Select the target hard drive and click 'Scan', letting the software scan the hard drive, looking for your target files.
Outlook For Mac App Greyed Outlook
Step 4.Preview and recover lost files on Mac after grayed out
Last, wait for the scanning process to be finished. After then, you can see all found files are sorted into categories in the left panel of the window. To find the lost files due to grayed out quickly, try to filter the file types and file extension in the left side, and preview the files on the right side. When find the target files, select them and click 'Recover' to save them on your Mac.
In the result window, you can also see the option 'Deep Scan'. It will scan your Mac more carefully for all possible target files. You can try it if you have not to find the target files with the default Quick Scan mode.
IMPORTANT TIPS:
Repair Greyed Out Outlook
You’d never know what will happen to your Mac. In this case, you need to back up your important files, folders or hard drive. By doing this, there will be no problem with data loss or inaccessible. You can try to do it with the Mac built-in Time Machine.